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Authentication & Permissions

Signing In​

When you open the app you'll be greeted by a short splash screen, followed by the sign-in page.

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Your app credentials are the same ones you use to sign in to the Hub on the web.

  1. Step 1

    Open the ReverePay app on your iPhone.

  2. Step 2

    Enter the email address and password associated with your account.

  3. Step 3

    Tap Login.

If your email address or password don't match, you'll see an Incorrect Email Address or Password. Try again. message. Double-check your details and try again.

Resetting your password​

Forgot your password? You can request a reset link right from the sign-in screen.

  1. Step 1

    On the sign-in screen, tap Forgot Password?.

  2. Step 2

    Enter the email address associated with your account.

  3. Step 3

    Tap Reset Password to request the link.

Once requested, you'll see a confirmation that a password reset link has been sent to your email address. Follow the instructions in that email to set a new password, then return to the app to sign in.

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Didn't receive the email? Check your spam folder, and make sure you entered the same address that's on file for your account.

Permissions​

Access to certain areas of the app is controlled per user by your account administrator. If you open a page you don't have access to, you'll see a message letting you know:

You don't have permission to view this page. Contact your account administrator to request access.

Taking payments in person with your iPhone requires the in-person payments permission on your user. This permission is granted by your merchant administrator.

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If you can't start a new in-person payment, ask your account administrator to enable the in-person payments permission for your user.